Search Google for the phrase “records management” and you get 2.7 million hits. This post filters those results and highlights three hits with essential reading for state and local government records managers.
The Municipal Clerks Education Foundation, the International Institute of Municipal Clerks, and the National Association of Government Archives and Records Administrators publish a series of 16 Records Management Technical Bulletins that are found here. The Bulletins explain the “principles, policies, and guidelines” for good records management to government officials “who lack formal records management or archival training but who have custodial responsibility for records.” These Bulletins are especially helpful:
- Starting a Records Management Program – discusses the identification and involvement of stakeholders, which is “key to a records program’s long-term success.”
- Managing Records with Limited Resources – includes a sample records inventory form, example file plan, and cubic foot equivalency chart.
- The Daily Management of Records and Information – includes a handy list of the records management tasks that can be done every workday in order to have “great records.”
- Developing a Records Storage System – the assessment of needed facilities and equipment.
The second hit is Information Management magazine, published bimonthly by ARMA International, the association for records managers. Information Management is free on ARMA’s website. Articles dive into core records management topics, but also cover information governance, social media, and e-discovery. Three articles of note are:
- “Drafting a Function-Based File Classification Plan” by Gerry van Houton, July/August, 2010. A case study of file plan development and deployment in Canadian provincial government.
- “Like Sand Through an Hourglass: How to Stop Information from Flowing Out of Control” by Brent Gatewood, September/October, 2011. How can records managers cope with mobility and the use of portable devices for work?
- “Making the Leap to an Information Governance Role” by Vicki Wiler, January/February, 2014. Records managers can play a strategic role in the management of information at their organization.
Finally, a third hit is “5 Trends are Reshaping Records Management” by Cheryl McKinnon from the November/December 2013 edition of KMWorld magazine. While this article focuses on corporate records, its analysis of evolving technologies and their effect on records management is relevant to all practitioners.
So, skip Google and explore these resources, plus the “For Local and State Government” section of the State Archives of North Carolina’s website, to learn more about the expanding and evolving field of records management.